Our Policies
Shipping and Delivery Policy
Pazarme promises 'No Anxiety Shipping' for all the products that you order. We ensure this by bringing together critical elements of shipment such as Packaging, Timely Delivery, Order Status Updates and Support from our trusted Logistics Partners. So ...
Grant Program Privacy Policy (Malay Version)
Dasar Privasi Program Geran 1.0 Gambaran keseluruhan 1.1 Apabila anda memilih untuk mengajukan permohonan Program Geran Perniagaan E-Dagang ("Program Geran"), Pazarme Group Sdn. Bhd. ("Pazarme") ("kami") akan mengumpulkan, menggunakan, mengungkapkan ...
Privacy Policy
1.0 INTRODUCTION 1.1 Welcome to the Pazarme platform run by Pazarme Group Sdn Bhd and its affiliates and affiliates (individually and collectively, "Pazarme", "we", "us" or "our"). Pazarme takes its responsibilities under applicable privacy laws and ...
Refund Policy
Refund Policy Pazarme offers easy and quick Refund on your refund orders. We will conduct an investigation as per the table below: 1. When do you process a Refund?Refunds are generally initiated in the following scenarios: When Prepaid Orders are ...
Return / Replacement Policy
Return / Replacement Policy We consistently work towards the protection of our customer's interest. Hence, we offer you an easy and streamlined process to return products, whenever applicable. 1. How do I file a return request? You can file a ...
Cancellation Policy
Cancellation Policy Pazarme ensures that your order is safely delivered to you within the promised delivery timeline. However, if you have ordered a wrong product you may cancel the order through your Pazarme Account. If it is Prepaid Order, the ...
Buyer Protection Policy
Buyer Protection Policy We offer 100% Buyer Protection Policy to our customers. Our Brand of trust clearly defines our values, promising the best online shopping experience to our customers. 1) Genuine Products Seller/Vendor guarantees to sell only ...
Popular Articles
Grant Program Privacy Policy (Malay Version)
Dasar Privasi Program Geran 1.0 Gambaran keseluruhan 1.1 Apabila anda memilih untuk mengajukan permohonan Program Geran Perniagaan E-Dagang ("Program Geran"), Pazarme Group Sdn. Bhd. ("Pazarme") ("kami") akan mengumpulkan, menggunakan, mengungkapkan ...
Answering your first ticket.
Pazarme Helpdesk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Pazarme Helpdesk pulls up relevant articles on the ticket's content—so ...
Shipping & Delivery
For Imported Products Shipping period for an Imported product may range between 3-4 weeks for delivery. Only prepaid orders are allowed No cancellations shall be permissible after the product is dispatched from an international location. Customer ...
Buyer Protection Policy
Buyer Protection Policy We offer 100% Buyer Protection Policy to our customers. Our Brand of trust clearly defines our values, promising the best online shopping experience to our customers. 1) Genuine Products Seller/Vendor guarantees to sell only ...
Cancellation Policy
Cancellation Policy Pazarme ensures that your order is safely delivered to you within the promised delivery timeline. However, if you have ordered a wrong product you may cancel the order through your Pazarme Account. If it is Prepaid Order, the ...
Recent Articles
Enhanced Brand Content
It can be hard to stand out on Pazarme. Product listings are very cookie-cutter. They don’t leave much room for you to communicate the unique image and voice of your brand. The good thing is, Pazarme has some tools to help brand-registered vendors to ...
Partners Program Standard Commission Income Statement
For Qualifying Purchases of Products within product categories specified in Table 1 below, the Standard Commission Income accrued will be the corresponding fixed rate of Qualifying Revenue specified in this table:
Pazarme Partners Anti-Counterfeit Policy
Pazarme Partners Anti-Counterfeit Policy Pazarme strives to ensure a trustworthy shopping experience for our customers. The sale of counterfeit or inauthentic products (including products that have been illegally replicated, reproduced, or ...
Partners Program Policies
Update: Feb 20th, 2023. Partners Program - Commission Income Statement Partners Program - Participation Requirements Partners Program - Products Statement Partners Program - Mobile Application Policy Partners Program - Trademark Guidelines Partners ...
Partners Program Operating Agreement
Updated: Dec 1st, 2022. Partners Program Operating Agreement Welcome to Pazarme’s website for partners (the “Partners Site”) or (the “Affiliates Site”) or (the “Partners Affiliates Site”), where you can manage your affiliate marketing relationship ...